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The keys to driving better customer service in the Automotive industry
If you revert to almost a decade ago however, Britain was considered one of the worst nations for customer service in the western world. We as customers didn’t know how to receive it, while in similar fashion, sales people didn’t know how to deliver it, or simply didn’t want to. It all just seemed a…
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Thinking of opening up a new shop? Here’s your to-do list
Opening up a physical shop is the preferred form of business for those who would rather be a public-facing entrepreneur. Those who can’t bear the thought of hosting their business in a closeted office, spending their days on the phone and not on the floor would much prefer to showcase their brand in their own…
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Trendy choices that pubs, restaurants and bars are using to keep up
Going back 20 years, there was 60,800 pubs in the UK alone. Now, the number is closer to 48,350. With supermarkets offering alcohol for keep, and more than enough takeaway apps and entertainment at home, it’s an increasingly difficult game to try and coax people out of their homes. Let’s explore the new, trendy methods…
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Negotiating Mistakes You Should Avoid
Our lives are an endless chain of negotiations, from negotiating when to go to bed as a kid, to negotiating an insurance deal for your car. We instinctively know our limits based on our options, namely our Best Alternative To a Negotiated Agreement – BATNA. The most powerful tool you can have in a negotiation…
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Ace Your Next Business Radio Interview: 6 Tips to Get It Right
You just landed your first major business radio interview. Congratulations — this could be a really big deal for your career. Or it could be a total dud. Let’s be reasonable: Unless you say something truly inappropriate on the air, your upcoming interview probably won’t be a career-ending disaster. But, if you don’t know what…
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5 Essential Data Security Tips for Business
Businesses today handle all kinds of data, much of it personal in nature. Consumers have seen a number of corporations behaving carelessly with their personal data, making it more important than ever that businesses redouble their data protection efforts with help from companies such as can be found at https://cyral.com/data-activity-monitoring/. Fortunately, good data security is…
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4 Tips for a Fast-Track Small Business Loan Application Process
Small businesses are more susceptible to cash flow issues compared to established companies. For this reason, they need quick access to working capital to bridge cash flow gaps and to keep the business afloat. If small businesses need quick funding, they often apply for a loan from online lenders because oftentimes, online lenders have business…
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4 Actionable Tips to Become a Better Employee
Have you ever wondered if you are viewed as a great employee by your employer? Being a great employee doesn’t always come naturally. For most, it requires hard work to consistently produce quality work, be productive, being a team player and ultimately contribute the success of the company. If you think you are doing a…
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Marketing laws limiting product placement around the world
It seems hard to imagine a life without being bombarded with intense marketing techniques and product placement. You might agree that’s sometimes it’s hard to differentiate between strategy and reality? For this reason, and in a bid to protect the general public, various governments throughout the world have introduced laws which limit the location, timing,…
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The importance of lunch breaks at work
We’ve all been there. A stressful day, the work just keeps coming in, and you feel like you’re behind before you even start. Lunch break comes around – for some people, this is extra time to catch up on work, rather than a chance to take, well, a break! According to a 2017 survey of…